BAG TO BASICS Chloe bag- Cocoa Supply

Exceptional Material Quality

Our product is crafted from premium artificial leather, meticulously designed to replicate the feel and appearance of natural leather. This high-grade material ensures both durability and a sophisticated look, making it an ideal choice for those who appreciate the elegance of leather without the ethical concerns.

Natural Characteristics

Please note that due to the inherent properties of the fabric, you may observe natural wrinkles and creases. These are not flaws but rather characteristic features of the material that enhance its authentic appeal. We strive to maintain the highest quality in our products, and these aspects are a testament to their natural-like appearance.

Exchange and Return Policy

We want to ensure your complete satisfaction with our products. However, it s important to understand that if you wish to exchange or return the item due to the aforementioned natural characteristics, round-trip shipping costs will be your responsibility. This policy helps us maintain fairness and efficiency in our operations.

Freshness Guarantee

Each item is treated with a special process to minimize the unique scent often associated with new fabric. While we ensure that your product is deodorized before dispatch, in rare cases, some scent may linger. If this occurs, we recommend storing the product in a well-ventilated area for 1-2 days to naturally dissipate any remaining odor, ensuring a fresh and pleasant experience.

Premium Packaging

In our commitment to delivering excellence, all Back to Basics products are carefully packaged in a dust bag. This thoughtful packaging is designed to protect your purchase during shipping and handling, ensuring that it arrives in immaculate condition, ready for you to enjoy.

Our dedication to quality, combined with these thoughtful details, makes our artificial leather products a luxurious yet responsible choice for the discerning consumer.